Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

At Huber Heights Floral, we are committed to delivering fresh, beautiful flower arrangements with care and on time.

Delivery Areas

We offer local flower delivery throughout Huber Heights, Dayton, Riverside, Fairborn, Vandalia, Tipp City, Beavercreek, and surrounding Ohio communities. Delivery availability and fees may vary depending on the distance.

Delivery Timeframes

• Same-Day Delivery: Available for orders placed before 12:00 PM, subject to availability.

• Next-Day Delivery: Available for orders placed after our same-day cutoff.

• Scheduled Delivery: Customers may select a preferred delivery date during checkout.

• Specific Delivery Times: We cannot guarantee an exact delivery time, but we will do our best to accommodate special requests.

Delivery Conditions

• Recipient Availability: Please ensure the recipient's name, address, and phone number are correct.

• Unsuccessful Deliveries: If the recipient is unavailable, flowers may be left in a safe location when appropriate, or we may contact the recipient to arrange delivery.

• Hospitals, Schools & Businesses: Deliveries are subject to each location's operating hours and delivery policies.

• Weather & Holidays: Severe weather, high order volumes, and major holidays may cause delivery delays.

• Flower Substitutions: Flowers and containers may vary based on seasonal availability. We will maintain the overall style, color scheme, and value of your arrangement.

Delivery Fees

Delivery fees are calculated based on the recipient's location and displayed at checkout.

Our Commitment

We take pride in providing fresh flowers, beautiful arrangements, and dependable local delivery. Customer satisfaction is our priority, and we strive to make every delivery special.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.